Continuous Business Protection

Whole Foods Market

Reducing food loss through employee empowerment

WholeFoodsLogo 230x230“When it comes to food safety, there are two elements: the human element and the equipment element. This solution eliminates both human error and equipment error - it’s easy for everyone to identify issues and know when to take action.” Rosie Cerna, Environmental Health & Safety Engineer (Whole Foods Market IP, L.P.)

Whole Food Market illustrates a classic supermarket and food service challenge - how to empower the entire store team to identify, report and solve refrigeration and freezer issues on the floor of a store. When you have hundreds of thousand of dollars of stock at risk of loss, or the potential implication of contamination and customer illness when problems are not caught, a comprehensive monitoring solution is vital. Deploying a range of products from RI was the solution for this major retail supermarket chain and, as a result, the company has seen improvements in response time to cold chain issues and dramatic reductions in consequential food loss.

A&I Refrigeration

So simple, so easy, so obvious!

AI logo 1"When I first saw the RI products I was really surprised and impressed! Something so simple, so easy to hook up, and with such an obvious visual alarm indicator is a winner when it comes to saving grocers and restaurant managers from product loss," commented Ray Fontanilla, owner of A&I Refrigeration in Hawaii.

Rays' customers have high standards when it comes to the installation of food service temperature monitoring equipment. Legacy analog thermometer equipment is outdated when it comes to accurate measurement and high integrity record keeping. For an innovative approach that fills these gaps, Ray recommends installing or retrofitting the Thermo-Simple or SensorSimple solution from the team at RI. They are simply technically superior offerings for monitoring, record keeping and alerting, yet easy to install and set up for companies for companies like Ray's. And they certainly don't break the bank.

Ray and his team have installed RI's solutions more times than they can count, with customers all over the Big Island, Kauai, Maui and Oahu. One of the most memorable reactions from clients was in the ice cream trade. They were very enthusiastic about the protection offered to the ice cream freezers - which must be some kind of critical economic foundation in a place like Hawaii. "The devices were so clearly displaying a fault condition that store personnel and even customers were reporting the problem. End result - we were able to save the stock from a complete meltdown!"

"I'm always pleased to call up (Brother) Troy and team - they step up to help me with answering questions and solving customer challenges."